I live in the area and have been frequenting the driving range here for years and have become accustomed to the, in my opinion, grumpy, bossy green-keeping/ball collecting staff. But this is even something that could happen anywhere / any country aren't we more honest for the fact of warning? Our overwhelming desire is to regain your trust again, and this is why we harbor hope to have the opportunity to cause you a better impression if you decide to give us a chance. To finish, please let us inform you that - unfortunately - thefts are something more usual than we would like to be but not only at Mijas Golf, but in different golf courses along Costa del Sol. In the other hand, we always inform about these maintenance works when the client is booking (by e-mail, phone, golf desk.) and the same information is easely attainable in our web site.
However, we try to compensate this fact by anticipating low season prices (summer period) which are prices considerable quite affordable compared with the high season ones. And we are sure you will agree that a good maintenance of the courses is vitally important to keep offering a good quality during the whole season and it is normally carried out by any golf course that has a minimum of concern about playable areas' "health". Regarding the greens, please note that your visit was already after our hollow tinning / greens' spiking period (which is always in May & September due to weather and occupation reasons). In this regard, we will bring to the attention of this staff member about this incident, in order to reinforce necessary measures to avoid this kind of behavior. In our endeavor to ensure a good service to the clients, we put a huge amount of effort into suitably qualified staff. Dear Customer, First of all, we would like to thank your gesture of informing about the unpleasant manners on the part of one of our employees, at the same time we ask you to accept our most sincere apology.
0 kommentar(er)
